Account Opening Procedure Login
 
 
 
 
 
 
 
 
Registered & Corporate Office
Address:
 B-601, Gopal Palace,
Near Shiromani Tower, Nehru Nagar,
Ahmedabad - 380015, Gujarat.
Tel:
 +91-79-40308992
Fax:
+91-79-40308992
Email:
 genuine1996@gmail.com
Know/Locate your Stock Broker
 
Compliance Officer
Exchange Name
 Name of Compliance Officer Email ID Phone No
NSE / BSE Nikhil Agarwal genuine1996@gmail.com +91-79-40308992
 
For any grievance / dispute, please contact Genuine Stock Brokers Pvt. Ltd. at the above address or I. G.
e-mail ID : ig.genuine@gmail.com in and phone : +91-79-40308992
 
How to File Investor Complaints :
Step-by-Step Guide- Write up for filling complaints with us and its escalation.
 
Escalation Matrix
Contact Person
Address Contact No. & Email Id Working Hours
Mr Himanshu Prajapati
- Customer care		 B-601, Gopal Palace, Near Shiromani Tower,Nehru Nagar, Ahmedabad 079 40308992
genuine1996@gmail.com		 9:00 am to 5:45 pm
Mr Himanshu Prajapati
- Customer care		 B-601, Gopal Palace, Near Shiromani Tower,Nehru Nagar, Ahmedabad 9978543622
himanshu25p@gmail.com		 9:00 am to 6:00 pm
Mr Rakesh kothari
- Head of Customer care		 B-601, Gopal Palace, Near Shiromani Tower,Nehru Nagar, Ahmedabad 9558089881
rakeshkd1978@gmail.com		 9:00 am to 6:00 pm
Mr Nikhil Agrawal
- Compliance Officer		 B-601, Gopal Palace, Near Shiromani Tower,Nehru Nagar, Ahmedabad 079 40308992
genuine1996@gmail.com		 10:00 am to 5:00 pm
Mr Nikhil Agrawal
- CEO		 B-601, Gopal Palace, Near Shiromani Tower,Nehru Nagar, Ahmedabad 079 40308992
genuine1996@gmail.com		 10:00 am to 5:00 pm
 
KMP Details
Names and contact details of all Key Managerial Personnel including the Compliance Officer After Escalation Matrix
Name of the Person
 Designation Contact Number Email Id
Mr. Nikhil Agrawal CEO 079-40308992 genuine1996@gmail.com
Mr. Nikhil Agrawal Compliance Officer 079-40308992 genuine1996@gmail.com
Ms. Mamta Agrawal Designated Director 079-40308992 genuine1996@gmail.com
N.A Company Secratory N.A N.A
N.A Wholetime Director N.A N.A
 
In absence of a response/complaint not addressed to your satisfaction, you may lodge a complaint with:
SEBI at https://scores.gov.in/scores/Welcome.html
BSE at https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx
NSE at https://investorhelpline.nseindia.com/NICEPLUS/
 

Smart ODR Portal:
Vide SEBI Circular No. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 dated July 31, 2023 provides guidelines for setting up a common Online Dispute Resolution Portal (ODR Portal) to facilitate efficient resolution of complaints and disputes between investors and market participants. All market participants and MIIs are advised to display a link to the ODR Portal on the home page of their websites and mobile apps.
Link for the same is https://smartodr.in/

 

Filing of complaints on SCORES – Easy & quick
a. Register on SCORES portal
b. Mandatory details for filing complaints on SCORES:
i. Name, PAN, Address, Mobile Number, Email-ID
c. Benefits:
i. Effective communication
ii. Speedy redressal of the grievances
 
 
 
 
Registered & Corporate Office
Address: B-601, Gopal Palace, Near Shiromani Tower, Nehru Nagar, Ahmedabad - 380015, Gujarat.
Tel:+91-79-40308992 | Fax: +91-79-40308992 | Email: genuine1996@gmail.com
CIN No:U67120GJ1996PTC211950
 
 
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